Positions held at Wowza
Senior Manager QA (Head of QA)
From: 2021-03-01 To: 2023-03-01
- Promoted to head of QA in line with re-establishing QA as an org within engineering.
- 10 QA Direct Reports
- 12 third party developer/QA engineers who followed QA methodology when performing as a test resource.
- Directed and coordinated test efforts across a globally distributed QA team.
- Project Management of QA internal initiatives that helped the team move from multiple separate teams to an organization that had established best practices.
- Normalized tools and approach, created a community of practice that enabled team members to distribute subject matter expertise across the entire team.
- Helped with the adoption of modern concepts and focus from a primarily manual test approach to one that embraced automation and continuous delivery
- Helped design and implement an AWS EC2 based infrastructure that automated software installation across multiple platforms, installing hardware specific drivers and system configuration for use in automated tests.
- Created custom docker images and used them with CircleCI for test automation jobs
- Worked with external/third-party test and development teams to align process and delivery.
- Responsible for overall product line test strategy and QA related KPI’s.
- Coordinated and worked closely with peer engineering leaders.
- Help define and implement company-wide career development program.
- Mentored/Coached, and Supported team members facilitated improving their capabilities, and advancing their careers.
- Perform SRE /Tier 3 duties when needed to debug, isolate, and resolve issues found or reported in production environments.
- Developed tooling for Support organization to help them solve customer issues earlier and without the need for engineering escalation.
- Worked with manufacturers to help resolve issues with ClearCaster hardware encoder.
- Cloud SAAS product was a ruby on rails app backed by a MySQL database and served the public API and User interface.
- Maintained, fixed, and delivered newer versions of encoder software affecting large customers.
Senior Staff QA Engineer/Multi-Team Lead/Manager
From: 2017-02-01 To: 2021-03-01
- Performed onboarding and mentoring of new QA team hires as needed.
- Primary test resource and QA technical lead for ClearCaster Product line
- Primary test resource and QA technical lead for Wowza Streaming Engine product.
- Managed two direct reports (QA Engineers)
Senior QA Engineer / Team Lead
From: 2013-01-01 To: 2017-02-01
- 1st test resource hired into QA team.
- Implemented and Administered defect tracking and wiki software (Atlassian)
- Implemented and Administered test case management system (Testrail), set up QA lab and domain.
- Create test documentation in the form of test plans, test suites, test matrices, and test cases.
- Validate all aspects of streaming media technologies from component, feature, integration, regression, and end to end test scenarios.
- Configured integration between various company tools Zendesk, Testrail, Jira)